Service Access & Management, Inc. believes in helping people improve their lives – every day!

SAM, Inc. exists to help people achieve the most independent and fulfilling lives possible within their communities. We do this for thousands of individuals in Pennsylvania through a variety of services and functions.

SAM offers safety training courses for:

What some of our clients are saying....

“I believe this training is critical to the safety and wellbeing of our caseworkers who put themselves on the
line every day to protect children in today’s ever-changing drug culture. Street smarts are something you do not learn in college. This training is not an option in Tioga County. It is a must!”
Mark Hamilton
Tioga County Commissioner

“I recently attended Human Services C&Y Caseworker Field Safety, and Drug Paraphernalia training sessions conducted by SAM  for Tioga County Caseworkers. I was very  impressed with the training team, topic content, and training aids.  I highly recommend this training to any agency who has employees exposed to the very real risks that exist; both to their personal safety and to that of their clients as a result of the drug epidemic we are facing. One “takeaway” that was evident to me is the importance to be aware of your surroundings.”
Roger C. Bunn
Tioga County Commissioner

“As a former police officer and probation/parole officer, I was most impressed with the Caseworker Field Safety Training offered to our Children and Youth Caseworkers by SAM. The scenarios were both realistic and educational and the staff were given real-time instruction and the opportunity to demonstrate learning. I highly recommend this training.”
Nancy L. Clemens
Tioga County Administrator

About the Trainer

Frederick Ron 5 of 11Ronald Frederick is the Director of Safety and Security for Service Access and Management, Inc. (SAM) for the past 3 years. He came to this position with over 20 years of law enforcement experience. In his current position, he developed a scenario-based training program for human services caseworkers throughout Pennsylvania. In addition, Ron and his team have developed an Act of Violence Response training, Drug and Alcohol Awareness program, and assisted in developing SAM’S De-escalation and Safety Training (DST) program. Also, he oversees all of the company’s Crisis Response Teams. Ron is the Co-chair of the Facilities Risk Management Team.

During his law enforcement career, Ron spent 7 years as a Detective/Sergeant, 8 years as Chief of Police, and 15 years as a use of force instructor. He served for 13 years on the Dauphin County Crisis Response Team (SWAT), including 5 years as a Specialty Teams Leader. Additionally, Ron spent 7 years as a member of the Dauphin County Joint Investigative Team, working closely with Children and Youth Services and the District Attorney’s Office while investigating reports of child abuse.

Ron has been and remains as an adjunct instructor/trainer at the Harrisburg Area Community College (HACC) Police Academy for 11 years, where he teaches courses on Patrol Vehicle Operations, Mechanics of Arrest, Tactical Firearms, Recognizing Special Needs, and Scenario Trainings. After a successful career in law enforcement, Ron now coaches other people to achieve the same success.

For more information about our Safety Training Services:
Contact Paul Straka, Director of Business Development and Consulting, at 570-516-5941 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

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