Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 610-743-5937

Fax: 610-376-1601


The Advancing School Attendance Program serving Berks County is designed to work with families and youth to increase school attendance and/or participation in career-oriented activities. Typical family goals for students participating in this program include reducing student absenteeism and decreasing tardiness.

Protocol - Berks Initiative for School Attendance

The Advancing School Attendance Program is a component of the Berks Initiative for School Attendance. To access a comprehensive overview of the Berks Initiative for School Attendance, please refer to the Protocol document below.

Referrals to the Advancing School Attendance Program

Referrals to the Advancing School Attendance Program may be made by school districts and Magisterial District Judges by completing and submitting the Electronic School Attendance Improvement Plan (ESAIP).
If you have questions regarding the referral process and the ESAIP, please contact the Advancing School Attendance Program at the This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone number listed above.
If you want to access the ESAIP and the directions to complete the ESAIP, please refer to the following:

Please note: You will need the latest version of the free Adobe Acrobat Reader to view these PDFs. Click here to update your Adobe Acrobat Reader.

  • For the “Directions to Complete the ESAIP” document, click below:
    pdfESAIP Directions
  • For the ESAIP Referral Form, click below. Unfortunately, it can not be filled out electronically; you must print the form and fill it out by hand. To submit the form, either scan it in and email it to This email address is being protected from spambots. You need JavaScript enabled to view it. or fax it to the Advancing School Attendance Program at (610) 396-0105.
    pdfESAIP Referral Form2.2 MB
  • For a version of the ESAIP that you may print, review and use as a handwritten, rough draft, click below:
    pdfForm Print

Attendance Flow Chart

Click  here to view our Attendance Flow Chart.

Description of the Advancing School Attendance Program

As a provider of case management services for children, youth and families, SAM, Inc. has a long history of accessing a variety of supportive resources. Our Advancing School Attendance Program works with families to identify any barriers related to school attendance, determine the student’s and family’s needs, and work with local resources to improve the likelihood of school success.

Within the SAM Advancing School Attendance Program:

  • All school-age youth up to age 16 who have been identified as having excessive absences are eligible.
  • Case assignment and the planning process begin immediately upon referral. Priority is given to elementary age youth.
  • The services provided will accommodate the family’s needs and can occur during evenings and weekends, as needed.
  • SAM will go where we are needed to reach a child’s academic goals. Services will be provided at the locations and settings most convenient to all involved – students, families, school staff, and others.
  • Schools as well as other stakeholders become a partner in achievement of goals and progress is shared between members regularly.


  1. The program accepts and processes any/all referrals who meet the eligibility criteria (school age youth who have been identified as having excessive absences).
  2. Case assignment and the evaluation/planning process begin immediately upon the receipt of the referral of each case.   Each case is typically assigned within five (5) working days.  Cases are prioritized by age and grade level once capacity, which is to be determined through contract, is reached.
  3. Ages of youth served represent the compulsorily age requirements of Pennsylvania with a focus on children who are age 16 or younger, particularly elementary school students (e.g., 8-year-olds).
  4. Services are provided at the times and frequencies which most effectively facilitate the accomplishment of the individual child/youth's goals and family's needs, and can involve non-traditional (evening and weekend) hours, particularly 7 a.m. to 8 p.m.
  5. Services are mobile – i.e., will be provided at the locations, and in the settings, which most effectively access students/parents/families, school staff, and other involved agency staff and facilitate the accomplishment of the individual child/youth/family's goals.
  6. Communication with the referring school/agency is critical to the success of youth. Updates are routinely provided to the identified school staff through the preferred method of communication (email or phone).
  7. We recognize that not all students will be successful in traditional educational settings. Therefore, we work with all involved parties to explore potential alternatives to traditional school settings if appropriate. This may include vocational programs, charter school programs or cyber school programs.
  8. Program staff can work in collaboration with school districts to assist in reviewing protocols specific to school attendance and student success.

Berks County

Phone: 610-236-0530 or 877-236-4600

Clarion County

Phone: 814-297-1100 or Toll Free: 800-756-5953

Clearfield County

Phone: 814-765-1820

Corporate Office

Phone: 1-855-737-2223

Franklin County

Phone: 717-261-1555 or 717-709-4321

Fulton County

Phone: 717-264-2184

Huntingdon County

Phone: 814-643-6100

Jefferson County

Phone: 814-715-7141 or Toll Free: 877-815-3175

Juniata County

Phone: 1-866-362-2640

Lackawanna County

Phone: 570-800-5753

Lehigh/Northampton Counties

Phone: 610-419-9102

Mifflin County

Phone: 717-242-0351

Montgomery County

Phone: 484-624-5528

Schuylkill County

Phone: 570-621-2700 or Toll Free: 1-877-216-5035

Tioga County

Phone: 570-724-5766 or Toll Free: 800-242-5766

York/Adams Counties

Phone: 717-848-8744

Privacy 101

If you would like to implement privacy training for your staff that is relevant to your operation, impactful, but yet simple, consider Privacy 101 offered by Service Access & Management, Inc. (SAM).

Privacy 101 is designed to engage your staff in a way that many traditional online or in-person privacy training programs don’t. Our trainer will schedule a meeting to learn about your organization so we can develop a custom training program relevant to your operations and areas of need.

Most Privacy 101 programs offered by SAM include a primary focus on HIPAA (Health Insurance Portability and Accountability Act). They also focus on important aspects of various other privacy laws which protect the confidentiality of a patient’s or client’s Mental Health, Drug and Alcohol and HIV/Aids information. Our curriculum for providers in Pennsylvania can also focus on the Pennsylvania Mental Health Procedures Act if this is relevant to your operations.

At the conclusion of the training, your staff will:
• Understand basic privacy concepts which are key to protecting health information while promoting the flow of information and allowing for quality services.
• Better understand their obligations to protect the privacy of the individuals you serve.
• Have a fundamental understanding of HIPAA and additional privacy requirements imposed by mental health, drug/alcohol, and HIV/Aids privacy laws.
• And know the difference between required and permitted disclosures of protected health information.

About the Trainer
chrisambroseChris Ambrose has been an employee with SAM since 2002 and has been the Compliance Officer at SAM since 2011. Chris is dually Certified in Healthcare Compliance (CHC) and Healthcare Privacy Compliance (CHPC) by the Compliance Certification Board. He also holds active memberships with the Healthcare Compliance Association and Society of Corporate Compliance and Ethics. Chris holds a Master of Business Administration degree and a Bachelor in Criminal Justice Administration Degree with a minor in Social Welfare.

What previous attendees are saying:
“Chris thoroughly answered all of our questions.”

“I definitely now know more about my responsibilities to protect my clients’ confidentiality.”

“Chris explained privacy concepts in a way that was very easy to understand”

“The training information is relevant and useful to my position.”

For more information about our Privacy/HIPAA Training:
Contact Paul Straka, Director of Business Operations at 570-516-5941 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Welcome to Service Access & Management. Our mission is to help people throughout our service area enhance the quality of their lives by effectively and efficiently managing and/or providing needed, accessible and individually satisfying human services. We operate 17 Welcome Centers throughout Pennsylvania and one in New Jersey. You can find the location of your nearest welcome center by clicking on the yellow dot nearest you.

At SAM we believe that Everyone We Meet We Leave Better Off

Hover over icons to see the address of our welcome centers. Click on the icon to see where it is on a map.

Course Description: This training provides an overview of the most popular types of drugs and paraphernalia, their methods of use, and their effects on the human body.

Learning Outcomes:  Participants will be able to:
• Recognize the dangers associated with the abuse of narcotics, prescription drugs, synthetic/ designer drugs and alcohol
• Identify each of the following along with the paraphernalia used to introduce each drug into the human body: Opiates-Marijuana-PCP-Cocaine-Amphetamines-Meth Amphetamines-Ecstasy-Alcohol
• Describe the processing method for preparing controlled substances for human ingestion
• How to assist individuals in accessing treatment

Length of Training (Hours): 3      

Maximum Number of Participants: 25

Sequence of Learning Activities:
1. Introduction/Overview
2. PowerPoint Presentation
3. Review/Interactive
4. Debrief and Feedback